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Reach Novacula support without leaving the dashboard. When you’re signed in with an active organization, a Support launcher opens an in-app chat where you can describe an issue and attach screenshots.

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Start a conversation

Open the Support launcher in the app shell. It opens to How can we help? — type your message and Send to reach support. You can Expand the panel to a wider view and Close it at any time.

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Attach a screenshot or image

  • Take screenshot captures the current page — choose This Tab when your browser asks. If your browser can’t capture, attach an image instead.
  • Attach images accepts PNG, JPEG, or WebP, up to 5 MiB each.
Screenshots are captured only when you explicitly take one — nothing on your screen is sent automatically.